Free delivery for orders over AED 199, AED 20 delivery fee for orders AED 198 & under Standard Delivery 1-2 working days within UAE Free Click and collect possible between 10am-6pm Monday through Saturday from Oud Metha from free delivery & collection section.

A fee of AED 40 is applicable Orders placed between 10:00 am - 06:00 pm will be delivered within 6 hours Orders placed post 06:00 pm - 9:59 am will be delivered before 4 pm the next day The above is applicable only for orders within Dubai For all other Emirates, Standard Delivery Service will be applicable

All breakage when product is delivered, to be reported via email, within 48 hours of order being delivered. Please refer the same with order no. & attach photographs. Standard Returns are possible within 2 weeks of Delivery, to be requested via email.

Yes, we offer shipping all over the world. Your delivery will be sent via DHL, Standard shipping time for your region will be followed.

All our items which come in a gift box, are delivered with a gift note you can fill and come with good Goft Packaging Gift Wrapping as a service is available when you are checking out, please add Gift wrapping per product, if you want more special gift wrapping to any of our products.

You can contact us through our contact page! We will be happy to assist you.